Regolamento dell'agriturismo

PETS
Pets are allowed, only if microchipped and insured.
In the booking form, please state number of pets, gender, breed and size. We reserve the right to refuse them.
The daily cost per pet is 5 euro per day.
Pets must never be left on their own or unattended neither in the lodging nor in the common area.
It is absolutely forbidden to allow them to climb on beds, sofas and armchairs.
In common areas they must be kept on a leash and droppings must be collected and disposed of in the appropriate waste bins.
Any material damage caused by pets to the structure or to third parties is entirely the owner’s responsibility.

BED SHEETS AND POOL TOWELS

Rooms are equipped with bed sheets and towels. Bed sheets are changed weekly and are included in the rate. It is possible, upon payment of a fee, to request an additional change of bed sheets.
We also provide towels for the swimming pool (with a deposit of 15 euro). Guests cannot use bathroom towels outside the rooms or in the pool. Failure to comply may result in additional charges.

CHECK-IN AND CHECK-OUT
In general, except
for specific agreements, it is possible to check in only after 3 pm. Check out must be completed by 10 am. It is possible to check out after 10 am, subject to an extra charge, and if requested in advance.
According to the Italian security legislation, L’Arancio in Fiore can request IDs in order to verify the identity of its guests and fill in the registration forms to be provided to the local authorities.

KEYS
The cost of room keys, if lost or damaged, will be charged to the guests.

BREAKFAST
Breakfast is served between 8 am and 10 am in the restaurant and/or in the terrace.
Guests are asked to inform management in advance of any food intolerance and/or
allergies.

SMOKING
Smoking, including electronic cigarettes, is prohibited.
It is possible to smoke outside within the smoking areas.

LAUNDRY
Laundry service is not available.
Guests can hang swimwear and towels in specific areas.

MINORS
Children and minors must be supervised at all times by accompanying adults.

SWIMMING POOL

  • The swimming pool is open to public from May to September.
  • Its use is private and reserved only to guests.
  • The pool is accessible from 9 am to 7 pm, except during maintenance hours.
  • The pool is not supervised by lifeguards and its use is entirely under guest’s responsibility.
  • Children and minors can only use the pool in the presence of adults.
  • Please shower before using the pool.
  • No diving.
  • Food and drinks are not allowed in the pool.
  • Room towels cannot be used in the pool. Please use the pool towels provided or your own towel.

BOOKING
When booking, please list name and age of each guest.
Only guests listed in the booking form are allowed to stay in the lodgings and any changes must be agreed upon beforehand. L’Arancio in Fiore can deny access to guests not listed in the booking form.

CLEANING
Rooms are thoroughly cleaned before guest arrival.  Please leave your room in order and clean. You can ask for additional cleaning, at an extra cost.

FINAL CLEANING
Final cleaning is included in the room rate. However, guests are asked to leave their rooms in acceptable conditions.
Before departure, management might check the room and if found excessively dirty, an additional €50 will be charged.

GARBAGE
Please dispose of garbage in the appropriate recycling bins outdoors.

NOISE

TV and any audio and music devices must be kept at an acceptable volume taking into consideration the peace and tranquillity of the environment, in particular during quiet times: between 2pm and 6 pm and between 11pm and 9am.


SECURITY
Management cannot be held responsible for any valuable personal items left unattended in the rooms or in the common areas.
It is also forbidden to remove or damage any item in the rooms or in the common areas.
Any abuse will be reported to the police.
Guests are asked to avail of the furnishing and equipment of the rooms only for their intended purposes.
It is also forbidden to move the furnishing and the equipment outside the rooms.
Please do not leave shoes, slippers, toys or other items on the stairs, outside your room or in the common areas.
In case of damage to the equipment or furniture beyond the usual wear and tear, management will charge guests its cost.

COMMON AREAS AND FARM ANIMALS
To make your stay as pleasant as possible, L’Arancio in Fiore provides some extra services to its guests, free of charge.
The lawn, the table tennis, the table football, the pool, the solarium, the breakfast room and the restaurant are available to all our guests.
All guests are therefore asked to take care of common areas by keeping them clean and neat.
Guests are kindly asked to help preserve the lawn, the flowers, the trees, the plants and all the equipment of the pool and of the agri-resort.
L’Arancio in Fiore is an agri-resort that promotes the cultivation, harvesting, knowledge,  divulgation and culture of our local products.  It is surrounded by our cultivated fields, situated on different ground levels, which are typical of the Ligurian countryside, and hosts farm animals like hens and donkeys.
Guests are recommended to pay particular attention to any danger when visiting the different areas of the farmhouse and the farm animals enclosures and to supervise children at all times.
Please, do not feed the animals! It is also strictly forbidden to trespass the areas where animals live.
L’Arancio in Fiore will not be held accountable for any damages to property or personal injury resulting from an accident.

PERSONAL DATA
Personal data will be treated in compliance with Italian privacy laws through the systematic implementation of measures to protect your privacy and your personal data.
Pursuant to Italian Legislative Decree 196/03 we wish to inform our guests that personal data will be processed only for the contractual relationship (including accounting, tax and administration purposes and in order to be compliant with public safety legislations).

VISITORS
During day time, please inform management of any visiting friends.
During night time, people who are not registered are not allowed to stay on the premises.
Access to the rooms and/or common areas is restricted only to people who have registered at the reception.

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